• ​EXPRESS DISTRIBUTION

We use 2 express distribution services for shipments and collections:

and 

• Shipping and Collection Costs

All shipments above €125.00 (total order amount with VAT) and less than 30kg per shipment are free to:

• Mainland Portugal - next business day delivery until 19:00
• Portugal Islands-Azores - delivery from 5 to 15 business days until 19h00m
• Portugal Islands-Madeira - delivery of 1 to 2 business days (<20kg) and from 3 to 5 working days (up to 30kg)
• Mainland Spain - delivery from 1 to 2 business days

All shipments of less than €125.00 (total order amount with VAT) will be billed at €10.00 (VAT included) per shipment. All other shipments (other destinations or more than 30kg) will be quoted and charged additionally.

Tracking, reception, and costs with receipt failure:

- For all shipments and collections will be sent an email with tracking link.

- If at the time of delivery no one is there to receive the order, the procedure will be:

• CTT EXPRESS > left a warning with the indication of where it can be lift in the next 5 days.
• CHRONOPOST > left a delivery attempt notice and made a new attempt the next business day.

IMPORTANT NOTE: In case of impossible delivery or collection due to customer, a new delivery or collection will be scheduled and the customer may be invoiced in the amount 25,00€ (VAT included) by Partnerplus's one-sided decision.

• BILLING

Our billing is issued  accordingly with the European Union standards, as follows:

(*) Partnerplus is free to use the VAT Portugal billing rules up to the limits set by each country after which it will register and deliver VAT accordingly with the respective country´s legislation.

• What is VIES?

The VAT Information Exchange System is an electronic system for validating IDENTIFICATION numbers for VAT purposes of economic operators registered in the European Union for transnational goods and services operations. It´s a simplified way of identifying your company's NIPC in the European register. For Portuguese companies it´s usually their NIPC preceded by the acronym PT.

• What are the country-defined limits for VAT and which are them?

To encourage online trade in Europe it was defined that VAT registration and delivery would be unnecessary in each EU Member Country up to an annual billing limit defined by each country. The current VAT limits to which you can invoice accordingly to the country´s origin rules are: